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<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'>Hi Henrik,</span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'>It seems that the <a
href="mailto:support@hobbitmon.com" title="mailto:support@hobbitmon.com"><span
title="mailto:support@hobbitmon.com">support@hobbitmon.com</span></a> is not
working (I got a “undeliverable” message from our mail-server
several times). So I will resend it over the list.</span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'>(Sorry for bothering the
others…)</span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'>Thanks</span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'>Johann</span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'> </span></font></p>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span lang=EN-US style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabIndex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span lang=EN-US
style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span lang=EN-US style='font-size:10.0pt;font-family:Tahoma'>
Johann Eggers <br>
<b><span style='font-weight:bold'>Sent:</span></b> Dienstag, 14. November 2006
09:52<br>
<b><span style='font-weight:bold'>To:</span></b> support@hobbitmon.com<br>
<b><span style='font-weight:bold'>Subject:</span></b> Commercial support for
Hobbit</span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=EN-GB
style='font-size:12.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 color=black face="Courier New"><span
lang=EN-GB style='font-size:10.0pt;color:black'>Hi Henrik,</span></font></p>
<p class=MsoPlainText><font size=2 color=black face="Courier New"><span
lang=EN-GB style='font-size:10.0pt;color:black'> </span></font></p>
<p class=MsoPlainText><font size=2 color=black face="Courier New"><span
lang=EN-GB style='font-size:10.0pt;color:black'>It's quite a couple of days ago
that I asked you regarding the availibility of commercial support for Hobbit.</span></font></p>
<p class=MsoPlainText><font size=2 color=black face="Courier New"><span
lang=EN-GB style='font-size:10.0pt;color:black'> </span></font></p>
<p class=MsoPlainText><font size=2 color=black face="Courier New"><span
lang=EN-GB style='font-size:10.0pt;color:black'>Recently I re-checked your "Support"-Link
(<a href="http://www.hswn.dk/~henrik/support.html"
title="http://www.hswn.dk/~henrik/support.html">http://www.hswn.dk/~henrik/support.html</a>)
and it seems to me that you made the decision to provide commercial support.</span></font></p>
<p class=MsoPlainText><font size=2 color=black face="Courier New"><span
lang=EN-GB style='font-size:10.0pt;color:black'> </span></font></p>
<p class=MsoPlainText><font size=2 color=black face="Courier New"><span
lang=EN-GB style='font-size:10.0pt;color:black'>Is this correct? </span></font></p>
<p class=MsoPlainText><font size=2 color=black face="Courier New"><span
lang=EN-GB style='font-size:10.0pt;color:black'> </span></font></p>
<p class=MsoPlainText><font size=2 color=black face="Courier New"><span
lang=EN-GB style='font-size:10.0pt;color:black'>Can you give us more detailed
information </span></font><span lang=EN-GB>about paid support, so that we can
decide wether to use it or not?</span></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt'>Thanks in advance</span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt'> </span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt'>Johann Eggers</span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt'>Sr. Systems Engineer</span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt'>Data Center & Operations</span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span lang=EN-GB
style='font-size:10.0pt'>Tele Atlas</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'> </span></font></p>
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