[Xymon] possible xymon 4.3.21 holiday alerting bug?

Gavin Stone-Tolcher g.stone-tolcher at its.uq.edu.au
Thu Oct 8 08:58:32 CEST 2015


Hi, We are seeing unusual alerting behaviour with Xymon 4.3.21 server using a "holidays.cfg"  with HOLIDAYLIKEWEEKDAY=0.

We have a network operations team (uqnoc-sms) that gets alerts during business hours (TIME=W:0800:1700)
And a data networks team (dn-sms) that get out of business hours alerts in certain windows (TIME=W:0600:0759,W:1701:2200,60:0600:2200)

Rules are like:

PAGE=$UNSMSREGEX EXHOST=$UNEXCLUDE
        MAIL uqnoc-sms at xx.yy.edu.au SERVICE=$UNSMSSVCS DURATION>6m TIME=W:0800:1700 COLOR=red REPEAT=1w FORMAT=SMS RECOVERED
        MAIL dn-sms at xx.yy.edu.au SERVICE=$UNSMSSVCS DURATION>6m TIME=W:0600:0759,W:1701:2200,60:0600:2200 COLOR=red REPEAT=1w FORMAT=SMS RECOVERED

For a "red" conn test covered by the rule on a weekday public holiday, it seems to correctly identify not to send an alert to "uqnoc-sms" (TIME=W:0800:1700 ) and instead correctly generates an alert to "dn-sms" (TIME=60:0600:2200 component), but then keeps sending the same alert approximately every minute (my xymonnet poll cycle). Ignores REPEAT=1w?

Before I try and debug much further, I thought I would ask if anyone else has seen similar behaviour?

I have tried turning on the "-trace=filename" option of xymond_alert channel, but with a 7000 line hosts.cfg and 130 odd alerting rules it is rather hard to see what is going on in the trace file.
I think I would have to build an isolated test environment, unless someone has one they could test a similar config to above in.


Cheers,
Gavin Stone-Tolcher, IT Support Officer, Network Operations and Incident Response
Information Technology Services
The University of Queensland
Level 4, Prentice Building, St Lucia 4072
T: +61 7 334 66645, M: +61 401 140 838
E: g.stone-tolcher at its.uq.edu.au<mailto:g.stone-tolcher at its.uq.edu.au> W: www.its.uq.edu.au<http://www.its.uq.edu.au>

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