[Xymon] FW: Hobbit [219997] uspvldmz1-DV.pvl.us.dmzrdigest.com:cpu stopped reporting (PURPLE) - NEED HELP

Josh Luthman josh at imaginenetworksllc.com
Tue Aug 7 19:16:44 CEST 2012


Are all other tests still reporting?  What client are you using?

Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373


On Tue, Aug 7, 2012 at 1:06 PM, Agarwal, Ashwin (Ness) <
Ashwin_Agarwal at consultant.rd.com> wrote:

> Hi Xymon team,
>
> Need one help. We are getting ":cpu stopped reporting" for one server.
> Please let us know how we need to fix this.
>
> Thank you very much for your help.
>
> Ashwin.
>
> -----Original Message-----
> From: hobbit at radium.reimanpub.com [mailto:hobbit at radium.reimanpub.com]
> Sent: Tuesday, August 07, 2012 11:24 AM
> To: RDA-MKE Digital IT WebOps Team
> Subject: Hobbit [219997] uspvldmz8K01-DV.pvl.us.dmzrdigest.com:cpu
> stopped reporting (PURPLE)
>
> green 2012-Aug-06 23:40:46 [USPVLDMZ1-DV.pvl.us.dmzrdigest.com] up: 16
> days, 3 users, 122 procs, load=2%
>
>
> CPU states:
>      total  02%
>      cpu00  2.9%
>      cpu01  0.5%
>      cpu02  2.2%
>      cpu03  0.5%
>      cpu04  0.8%
>      cpu05  0.7%
>      cpu06  1.2%
>      cpu07  0.5%
>      cpu08  2.1%
>      cpu09  1.0%
>      cpu10  5.2%
>      cpu11  3.4%
>      cpu12  3.7%
>      cpu13  0.5%
>      cpu14  1.3%
>      cpu15  0.6%
>
> CPU    PID   Image Name        Pri  Time     Owner
>       MemUsage
> 0.8%  952   svchost.exe       8    28:24:31 NT AUTHORITY\LOCAL SERVICE
>      48232k
> 00.1%  4     System            8    6:32:21  NT AUTHORITY\SYSTEM
>       56k
> 00.1%  7660  SyncFiles.exe     8    3:17:19  RDIGEST\sUSMKE_suresync
>       34820k
> 00.0%  3760  cqmghost.exe      8    1:06:37  NT AUTHORITY\SYSTEM
>       12096k
> 00.0%  1600  Telligent.JobScheduler.Service.exe  8    1:29:39  NT
> AUTHORITY\NETWORK SERVICE        54836k
> 00.0%  1280  BBWin.exe         8    0:43:00  NT AUTHORITY\SYSTEM
>       19524k
> 00.0%  17248  WmiPrvSE.exe      8    0:19:50  NT AUTHORITY\NETWORK SERVICE
>        16012k
> 00.0%  2572  RpmAgent.exe      13   0:34:18  NT AUTHORITY\SYSTEM
>       158436k
> 00.0%  1000  svchost.exe       8    0:50:17  NT AUTHORITY\SYSTEM
>       54460k
> 00.0%  21844  mmc.exe           8    0:00:02  RDIGEST\vintava
>         16988k
> 00.0%  25400  w3wp.exe          8    0:11:12  NT AUTHORITY\NETWORK SERVICE
>        378356k
> 00.0%  20780  sppsvc.exe        8    0:00:01  NT AUTHORITY\NETWORK SERVICE
>        3776k
> 00.0%  11064  w3wp.exe          8    0:00:41  NT AUTHORITY\NETWORK SERVICE
>        167976k
> 00.0%  22076  naPrdMgr.exe      8    0:03:55  NT AUTHORITY\SYSTEM
>         928k
> 00.0%  11872  SyncFiles.exe     8    0:22:47  RDIGEST\sUSMKE_suresync
>         28812k
> 00.0%  16784  SyncFiles.exe     8    0:25:58  RDIGEST\sUSMKE_suresync
>         43272k
> 00.0%  11992  SyncFiles.exe     8    0:23:27  RDIGEST\sUSMKE_suresync
>         28608k
> 00.0%  14876  SyncFiles.exe     8    0:24:34  RDIGEST\sUSMKE_suresync
>         28352k
> 00.0%  6584  SyncFiles.exe     8    0:25:43  RDIGEST\sUSMKE_suresync
>       29164k
> 00.0%  1776  FrameworkService.exe  8    0:12:15  NT AUTHORITY\SYSTEM
>           12116k
> 00.0%  27140  conhost.exe       8    0:00:00  RDIGEST\vintava
>         2452k
> 00.0%  17952  SyncFiles.exe     8    0:58:08  RDIGEST\sUSMKE_suresync
>         35856k
> 00.0%  16260  SyncFiles.exe     8    0:06:45  RDIGEST\sUSMKE_suresync
>         27064k
> 00.0%  6816  SyncFiles.exe     8    0:22:59  RDIGEST\sUSMKE_suresync
>       28144k
> 00.0%  2896  cqmgstor.exe      8    0:05:03  NT AUTHORITY\SYSTEM
>       6984k
> 00.0%  11928  SyncFiles.exe     8    0:18:01  RDIGEST\sUSMKE_suresync
>         28824k
> 00.0%  660   lsass.exe         9    0:13:37  NT AUTHORITY\SYSTEM
>       45212k
> 00.0%  7980  SyncFiles.exe     8    0:18:31  RDIGEST\sUSMKE_suresync
>       29440k
> 00.0%  3648  WmiPrvSE.exe      8    0:08:12  NT AUTHORITY\SYSTEM
>       11988k
> 00.0%  452   svchost.exe       8    0:01:43  NT AUTHORITY\SYSTEM
>       10032k
> 00.0%  19504  SyncFiles.exe     8    0:05:13  RDIGEST\sUSMKE_suresync
>         26804k
> 00.0%  11540  csrss.exe         13   0:00:00  NT AUTHORITY\SYSTEM
>         3088k
> 00.0%  652   services.exe      9    0:04:53  NT AUTHORITY\SYSTEM
>       13752k
> 00.0%  20796  explorer.exe      8    0:00:02  RDIGEST\vintava
>         30208k
> 00.0%  3040  cpqnimgt.exe      8    0:02:31  NT AUTHORITY\SYSTEM
>       9560k
> 00.0%  772   svchost.exe       8    0:04:59  NT AUTHORITY\SYSTEM
>       8048k
> 00.0%  460   csrss.exe         13   0:01:18  NT AUTHORITY\SYSTEM
>       4456k
> 00.0%  27424  notepad.exe       8    0:00:00  RDIGEST\vintava
>         2488k
> 00.0%  21928  cmd.exe           8    0:00:00  RDIGEST\vintava
>         2128k
> 00.0%  5540  svchost.exe       8    0:00:30  NT AUTHORITY\NETWORK SERVICE
>        5820k
> 00.0%  1828  VsTskMgr.exe      8    0:00:30  NT AUTHORITY\SYSTEM
>       740k
> 00.0%  852   svchost.exe       8    0:00:32  NT AUTHORITY\NETWORK SERVICE
>        10284k
> 00.0%  580   svchost.exe       8    0:04:06  NT AUTHORITY\NETWORK SERVICE
>        32028k
> 00.0%  26108  cpqteam.exe       8    0:00:00  RDIGEST\vintava
>         3072k
> 00.0%  25904  ZenaSvcMgr.exe    8    0:00:00  RDIGEST\vintava
>         2372k
> 00.0%  24344  shstat.exe        8    0:00:00  RDIGEST\vintava
>         1040k
> 00.0%  24044  taskhost.exe      8    0:00:00  RDIGEST\vintava
>         2928k
> 00.0%  24028  rdpclip.exe       8    0:00:00  RDIGEST\vintava
>         2892k
> 00.0%  23668  winlogon.exe      13   0:00:00  NT AUTHORITY\SYSTEM
>         3384k
> 00.0%  22932  vds.exe           8    0:00:11  NT AUTHORITY\SYSTEM
>         4676k
> 00.0%  22476  memcached.exe     8    0:00:00  NT AUTHORITY\SYSTEM
>         20692k
> 00.0%  19836  dwm.exe           8    0:00:00  RDIGEST\vintava
>         2384k
> 00.0%  18668  memcached.exe     8    0:00:00  NT AUTHORITY\SYSTEM
>         23696k
> 00.0%  18408  TrustedInstaller.exe  8    0:00:00  NT AUTHORITY\SYSTEM
>             3152k
> 00.0%  11144  PresentationFontCache.exe  8    0:00:00  NT AUTHORITY\LOCAL
> SERVICE          7408k
> 00.0%  7344  SyncScheduler.exe  8    0:00:37  RDIGEST\sUSMKE_suresync
>         21648k
> 00.0%  6644  memcached.exe     8    0:00:00  NT AUTHORITY\SYSTEM
>       1596k
> 00.0%  6172  svchost.exe       8    0:00:00  NT AUTHORITY\NETWORK SERVICE
>        2800k
> 00.0%  5380  snmptrap.exe      8    0:00:00  NT AUTHORITY\LOCAL SERVICE
>        3344k
> 00.0%  4084  cmd.exe           8    0:00:00  NT AUTHORITY\SYSTEM
>       2136k
> 00.0%  4068  conhost.exe       8    0:00:00  NT AUTHORITY\SYSTEM
>       2220k
> 00.0%  4060  cmd.exe           8    0:00:00  NT AUTHORITY\SYSTEM
>       2136k
> 00.0%  4044  hpsmhd.exe        8    0:00:00  NT AUTHORITY\SYSTEM
>       16124k
> 00.0%  3992  rotatelogs.exe    8    0:00:00  NT AUTHORITY\SYSTEM
>       3164k
> 00.0%  3984  cmd.exe           8    0:00:00  NT AUTHORITY\SYSTEM
>       2136k
> 00.0%  3964  rotatelogs.exe    8    0:00:00  NT AUTHORITY\SYSTEM
>       3168k
> 00.0%  3952  cmd.exe           8    0:00:00  NT AUTHORITY\SYSTEM
>       2132k
> 00.0%  3580  memcached.exe     8    0:00:00  NT AUTHORITY\SYSTEM
>       29788k
> 00.0%  3336  conhost.exe       8    0:00:00  NT AUTHORITY\SYSTEM
>       2104k
> 00.0%  3328  mfeann.exe        8    0:00:00  NT AUTHORITY\SYSTEM
>       792k
> 00.0%  3312  rotatelogs.exe    8    0:00:00  NT AUTHORITY\SYSTEM
>       3168k
> 00.0%  3236  rotatelogs.exe    8    0:00:00  NT AUTHORITY\SYSTEM
>       3168k
> 00.0%  3228  SPIAgentService.exe  8    0:00:02  NT AUTHORITY\SYSTEM
>           9128k
> 00.0%  3168  McShield.exe      13   13:24:27 NT AUTHORITY\SYSTEM
>       65540k
> 00.0%  3048  hpsmhd.exe        8    0:00:00  NT AUTHORITY\SYSTEM
>       11192k
> 00.0%  3016  svchost.exe       8    0:00:08  NT AUTHORITY\SYSTEM
>       20740k
> 00.0%  2964  conhost.exe       8    0:00:00  NT AUTHORITY\SYSTEM
>       2108k
> 00.0%  2956  cmd.exe           8    0:00:00  NT AUTHORITY\SYSTEM
>       2148k
> 00.0%  2948  tsmmgr_agent.exe  8    0:00:01  NT AUTHORITY\SYSTEM
>       1628k
> 00.0%  2900  dsmcad.exe        8    0:00:05  NT AUTHORITY\SYSTEM
>       32116k
> 00.0%  2872  smhstart.exe      8    0:00:00  NT AUTHORITY\SYSTEM
>       5144k
> 00.0%  2844  sysdown.exe       8    0:00:00  NT AUTHORITY\SYSTEM
>       2180k
> 00.0%  2676  conhost.exe       8    0:00:00  NT AUTHORITY\SYSTEM
>       2220k
> 00.0%  2624  conhost.exe       8    0:00:00  NT AUTHORITY\SYSTEM
>       2216k
> 00.0%  2616  snmp.exe          8    0:00:00  NT AUTHORITY\SYSTEM
>       1048k
> 00.0%  2524  SPIVssSvc.exe     8    0:00:00  NT AUTHORITY\SYSTEM
>       13876k
> 00.0%  2500  snmp.exe          8    0:01:10  NT AUTHORITY\SYSTEM
>       10020k
> 00.0%  2484  cqmgserv.exe      8    0:00:26  NT AUTHORITY\SYSTEM
>       6748k
> 00.0%  2468  svchost.exe       8    0:00:00  NT AUTHORITY\LOCAL SERVICE
>        2256k
> 00.0%  2440  EmailAgent.exe    8    0:00:00  NT AUTHORITY\SYSTEM
>       1612k
> 00.0%  2040  memcached.exe     8    0:00:03  NT AUTHORITY\SYSTEM
>       44240k
> 00.0%  2016  memcached.exe     8    0:00:02  NT AUTHORITY\SYSTEM
>       30724k
> 00.0%  1992  memcached.exe     8    0:00:01  NT AUTHORITY\SYSTEM
>       25440k
> 00.0%  1972  memcached.exe     8    0:00:00  NT AUTHORITY\SYSTEM
>       1592k
> 00.0%  1952  memcached.exe     8    0:00:00  NT AUTHORITY\SYSTEM
>       1596k
> 00.0%  1932  memcached.exe     8    0:00:00  NT AUTHORITY\SYSTEM
>       5224k
> 00.0%  1896  memcached.exe     8    0:00:00  NT AUTHORITY\SYSTEM
>       7280k
> 00.0%  1756  EngineServer.exe  8    0:00:00  NT AUTHORITY\SYSTEM
>       444k
> 00.0%  1584  SMSvcHost.exe     8    0:00:00  NT AUTHORITY\LOCAL SERVICE
>        11108k
> 00.0%  1528  inetinfo.exe      8    0:00:00  NT AUTHORITY\SYSTEM
>       22360k
> 00.0%  1500  svchost.exe       8    0:00:16  NT AUTHORITY\SYSTEM
>       10388k
> 00.0%  1444  mfevtps.exe       8    0:00:00  NT AUTHORITY\SYSTEM
>       552k
> 00.0%  1432  AGENTSERVICE.EXE  8    0:00:00  NT AUTHORITY\SYSTEM
>       1304k
> 00.0%  1372  vcagent.exe       8    0:00:00  NT AUTHORITY\SYSTEM
>       5328k
> 00.0%  1344  cpqrcmc.exe       8    0:00:00  NT AUTHORITY\SYSTEM
>       2164k
> 00.0%  1324  CISVC.EXE         8    0:00:00  NT AUTHORITY\SYSTEM
>       192k
> 00.0%  1300  cissesrv.exe      8    0:00:01  NT AUTHORITY\SYSTEM
>       2448k
> 00.0%  1176  ZenaAgent.exe     8    0:00:23  NT AUTHORITY\SYSTEM
>       9872k
> 00.0%  1156  svchost.exe       8    0:00:01  NT AUTHORITY\SYSTEM
>       7012k
> 00.0%  1128  spoolsv.exe       8    0:00:07  NT AUTHORITY\SYSTEM
>       7720k
> 00.0%  1112  w3wp.exe          8    0:00:16  NT AUTHORITY\NETWORK SERVICE
>        129580k
> 00.0%  1080  memcached.exe     8    0:00:04  NT AUTHORITY\SYSTEM
>       44440k
> 00.0%  1028  svchost.exe       8    0:00:01  NT AUTHORITY\LOCAL SERVICE
>        4628k
> 00.0%  944   LogonUI.exe       13   0:00:00  NT AUTHORITY\SYSTEM
>       8312k
> 00.0%  668   lsm.exe           8    0:00:13  NT AUTHORITY\SYSTEM
>       4356k
> 00.0%  604   winlogon.exe      13   0:00:00  NT AUTHORITY\SYSTEM
>       3180k
> 00.0%  524   wininit.exe       13   0:00:00  NT AUTHORITY\SYSTEM
>       2504k
> 00.0%  520   msdtc.exe         8    0:00:00  NT AUTHORITY\NETWORK SERVICE
>        3680k
> 00.0%  516   csrss.exe         13   0:00:00  NT AUTHORITY\SYSTEM
>       2540k
> 00.0%  364   smss.exe          11   0:00:00  NT AUTHORITY\SYSTEM
>       1068k
> 00.0%  236   svchost.exe       8    0:00:07  NT AUTHORITY\LOCAL SERVICE
>        10388k
>
>
> See
> http://radium.reimanpub.com/hobbit-cgi/bb-hostsvc.sh?HOSTSVC=uspvldmz1-DV,pvl,us,dmzrdigest,com.cpu
> _______________________________________________
> Xymon mailing list
> Xymon at xymon.com
> http://lists.xymon.com/mailman/listinfo/xymon
>
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