Critical Systems Bug

Gräub Roland Roland.Graeub at rtc.ch
Thu Feb 12 13:59:17 CET 2009


Hello

Following curious problem with NK-Alerts / Ciritical Systems (Happen also on 4.3.0 Beta);

If a test gets yellow or red outside of his specified alerttime for nkview then we get only an "Internal Server Error" instead the normal critical systems page

Output apache error_log; Premature end of script headers: hobbit-nkview.sh, referer: http://hobbit/hobbit-cgi/hobbit-nkview.sh

Example config;
cat hobbit-nkview.cfg
standart-5x10|conn|||W:0700:1700|1|UX5x10|ALERT UX|hobbit 2009-02-11 15:19:26
standart-5x10|disk|||W:0700:1700|1|UX5x10|ALERT UX|hobbit 2007-11-05 15:28:43
standart-7x24|conn||||1|UX7x24|ALERT UX|hobbit 2007-11-05 15:04:37
standart-7x24|disk||||1|UX7x24|ALERT UX|hobbit 2007-10-18 11:03:11
unix0001.home.ch|=standart-7x24
unix0002.home.ch|=standart-5x10
unix0002.home.ch|memory|||W:1200:1700|1|UX5x10|ALERT UX|hobbit 2007-11-05 15:28:43
usv0001.home.ch|=standart-7x24
usv0002.home.ch|=standart-5x10
usv0002.home.ch|memory|||W:1200:1700|1|UX5x10|ALERT UX|hobbit 2007-11-05 15:28:43
usv0003.home.ch|=standart-5x10

cat bb-hosts
#
# Master configuration file for Hobbit
#
group-compress <H3><I>UNIX</I></H3>
0.0.0.0         unix0001.home.ch
0.0.0.0         unix0002.home.ch
0.0.0.0         usv0001.home.ch
0.0.0.0         usv0002.home.ch
0.0.0.0         usv0003.home.ch

If an yellow memory for unix0002.home.ch test happens at 11:00 Critical Systems view didnt work until 12:00 when the alerts is visible in critcal systems page.

Its look very specific on hostnames; with some hostnames it works with other not (unfortunately we use hostname that cause the problem..).

I hope there you can fix this, if you need any other debug information please ask.

Best Regards
Roland




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