[hobbit] Email alerts question

[T.J. Yang]

>From: Q <q at tippett.com>
>Reply-To: hobbit at hswn.dk
>To: hobbit at hswn.dk
>Subject: Re: [hobbit] Email alerts question
>Date: Fri, 07 Sep 2007 08:26:38 -0700
>
>Unfourtantly, it does not.

Hint, Hobbit source code is available,right ?
I am interested but not to a point to modify the source code.
tj
>Q
>Rich Smrcina wrote:
>>Does the id appear in the message text?
>>
>>Q wrote:
>>>Hello all,
>>>
>>>  I am trying to tie my ticketing system into our monitoring process. I 
>>>am currently having to do this through email. Ideally I would have any 
>>>alert that self recovers close the open ticket  it created. My problem is 
>>>as follows:
>>>When hobbit sends an alert it has an id number in brackets. When hobbit 
>>>sends a recovery message no alert id is included, so I have no way to 
>>>reference a recovery with the original alert. Is there any way to have a 
>>>recovery message include the original alert id? Or some other way of 
>>>having a simple link between the original message and the recovery email?
>>>
>>>Q
>>>
>>>To unsubscribe from the hobbit list, send an e-mail to
>>>hobbit-unsubscribe at hswn.dk
>>>
>>>
>>
>
>
>To unsubscribe from the hobbit list, send an e-mail to
>hobbit-unsubscribe at hswn.dk
>
>

_________________________________________________________________
Get a FREE small business Web site and more from Microsoft® Office Live! 
http://clk.atdmt.com/MRT/go/aub0930003811mrt/direct/01/