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Re: [hobbit] Duration reset on status change
- To: hobbit (at) hswn.dk
- Subject: Re: [hobbit] Duration reset on status change
- From: Henrik Stoerner <henrik (at) hswn.dk>
- Date: Mon, 13 Aug 2007 15:36:17 +0000 (UTC)
- Newsgroups: lists.hobbit
- Organization: Linux Users Inc.
- References: <BAY130-F27256BE7B86074DCCF21E3BADC0 (at) phx.gbl>
- User-agent: nn/6.7.3
In <BAY130-F27256BE7B86074DCCF21E3BADC0 (at) phx.gbl> "Patrick Vaughan" <patrick_a_vaughan (at) hotmail.com> writes:
>I need to send an Email if a test is yellow, and escalating pages if it
>is red. My problem is that a test went yellow over the weekend when
>nobody was checking Email, then in the middle of the night went to red.
>Which caused techs, backup techs, managers, and the CEO to be paged
>because the duration was over 24 hours.
>Is there any way to reset the duration counter when the state changes.
>Instead of just when the state changes from green?
No.
The problem with this is that you'll get tons of alerts if a status
is wobbling just around the red threshold.
I do understand your predicament with the current way alerting works,
but right now I haven't found the optimum way of doing it.
Regards,
Henrik