RE: [hobbit] tracking bad users

[PNIXON (at) ci.somerville.ma.us]

The actual file is (on my system):

/var/log/hobbit/acknowledge.log
 

-----Original Message-----
From: Jones, Jason (Altrincham) [mailto:JasonAS_Jones (at) mentor.com] 
Sent: Tuesday, October 31, 2006 9:45 AM
To: hobbit (at) hswn.dk
Subject: [hobbit] tracking bad users

Hi all,

I am curious, where are the ack'd alerts stored? How does hobbit know an
alert is ack'd, the reason I want to know is so I can generate a list of
ack'd alerts with their reasons and durations so I can name and shame the
admins who are giving bad reason (i.e. one gave their initials as the
reason) and/or acking for a long time and not giving a callID (just a number
so we can find it in a database basically).

Thanks,
Jason.

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