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RE: [hobbit] Proper alert escalations question
- To: <hobbit (at) hswn.dk>
- Subject: RE: [hobbit] Proper alert escalations question
- From: "Hubbard, Greg L" <greg.hubbard (at) eds.com>
- Date: Tue, 17 Oct 2006 08:55:50 -0500
- Thread-index: AcbxsGD2szDc17N0RPeWDus0WoIIdgAQ2LaA
- Thread-topic: [hobbit] Proper alert escalations question
This must be new? I had to turn off RECOVERED messages in 4.2.0 because
they were sent even if a problem message had not yet been sent to
someone, which some of my users found annoying during the wee hours...
GLH
-----Original Message-----
From: Henrik Stoerner [mailto:henrik (at) hswn.dk]
Sent: Tuesday, October 17, 2006 12:50 AM
To: hobbit (at) hswn.dk
Subject: Re: [hobbit] Proper alert escalations question
On Mon, Oct 16, 2006 at 04:05:34PM -0700, Charles Jones wrote:
> HOST=www.foo.com SERVICE=http
> MAIL primary_oncall (at) foo.com FORMAT=sms COLOR=red RECOVERED
> MAIL secondary_oncall (at) foo.com FORMAT=sms COLOR=red DURATION>30
> RECOVERED
>
> I do not believe this will work? Because the secondary will still get
> woke up by the RECOVERED message? Or is Hobbit smart enough that it
> only sends RECOVERED messages to only MAIL recipients that have
> previously received an alert?
Hobbit is smart enough to handle this. RECOVERED messages only go to
those who have received an alert.
Regards,
Henrik
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