RE: [hobbit] ack alerts sending messages

["Jones, Jason \(Altrincham\)" <JasonAS_Jones (at) mentor.com>]

I have seen in the documentation that level 1 acks still send alerts,
but what do the other levels do? And how do I alter the level used?
Thanks for help with notice tag.
Jason.
-----Original Message-----
From: Eric Meddaugh [mailto:etmsys (at) rit.edu] 
Sent: 09 October 2006 13:47
To: hobbit (at) hswn.dk
Subject: RE: [hobbit] ack alerts sending messages


I was just going to email out about this too.

We have the latest patches applied, so I had a sslcert expiring soon.
It was in the warning stage, and I acked it for over 1 week.  When it
hit the alarm stage, it started sending alerts out, but on the web it
was still acked.  I re-acked it again, and so far no alerts yet.  Is
this expected behaviour?  When going from warning to alarm it will start
sending out notifications even though it shows acked on the webpage?

For sending email on enable/disable, I believe it's the NOTICE tag in
the hobbit-alerts.cfg file.  I don't think notifying on acks are
possible yet.

Thanks.

---Eric

-----Original Message-----
From: Jones, Jason (Altrincham) [mailto:JasonAS_Jones (at) mentor.com] 
Sent: Monday, October 09, 2006 06:55
To: hobbit (at) hswn.dk
Subject: [hobbit] ack alerts sending messages

Hi all,

I am having an odd problem I ack an alert but I still get e-mailed about
it, maybe I need to change a setting somewhere to alter this?

Also is it possible to send e-mails when an alert is ack'd or
enable/disabled (i.e. not for reds but only when reds are ack'd)?

Thanks,
Jason.

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