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Re: [hobbit] SMS alerts

Hi Jason,

Yes, the script is called out of hobbit-alerts.cfg

ie.

SERVICE=raid
SCRIPT /home/hobbit/bin/sms_notify ADMINS FORMAT=sms REPEAT=600 DURATION>10m
MAIL alarm (at) mydomain.com REPEAT=60
MAIL myboss (at) mydomain.com DURATION>60 REPEAT=480

This sends a specific alert when a RAID alert occurs. The DURATION>10m ensures a quick resync on reboot doesn't create SMS's. They're repeated every 10 hours.

Apparently my customer (for whom I have implemented Hobbit) uses a company called MIG, who I think are these guys: http:// www.migcan.com/, also Opera telecome, who are these folk I think: http://www.operatelecom.com

To stress - I can't say which one the Hobbit alerts use right now, nor can I say with much certainty what reliability/costs/etc. the services have. It seems pretty good, but then my client does bulk SMS's. I've had no influence in the choice of these SMS companies. I really don't know whether or not they'd be suitable for the (comparatively) low volume you're probably talking about, or what they'd charge. Somebody else may be able to point you in the direction of other companies that could be better. You may even find your mobile operator has a service you can use?

As to charging, well, my client has an account with these companies, so it doesn't cost me anything to receive an SMS. However, to be pedantic, we *could* push content that does reverse charge the phone, but that would be an incentive too far for getting a problem fixed! ;-)

As to repeat SMS's, I'm relying on Hobbit configuration to restrict the number of SMS's. But it would be trivial to put a 'throttle' in sms_notify to perhaps act as a 'safeguard' for something going AWOL if you were worried about it.

r.





--
Richard Leyton - richard (at) leyton.org
http://www.leyton.org




On 22 Sep 2006, at 15:08, Jones, Jason ((Altrincham)) wrote:

Hi Richard,

So does that mean we would need to pay for the ability? If so whom do
you represent/support/something else and I will see if we can get an
account open? As far as the script goes why didn't you put it as a
script option in hobbit-alerts.cfg? but would be interested in that too
(if I can persuade boss to get the account :) ). We're in the UK too,
with offices everywhere else but all the hobbit monitoring stuff is
based in the UK and Ireland (mostly UK) and we take care of the rest of
the world :)

There are only two other concerns after opening the account etc. would
the text messages be reverse charge to our phones? And would we be
getting texts every 30 minutes or just one once the error occurs?

Thanks,
Jason.

-----Original Message-----
From: Richard Leyton [mailto:richard (at) leyton.org]
Sent: 22 September 2006 14:09
To: hobbit (at) hswn.dk
Subject: Re: [hobbit] SMS alerts

Yes - a lot of success. We're actually using a few companies to
deliver SMS's and other content (it's a core service for the client I
support). The hobbit SMS alerts we send are just utilising the same
service - I've written a simple wrapper script which takes the
various environment variables, and sends out an SMS to  either a
group of folk (eg 'ADMINS'), or an individual (eg. 'MGMT' for combo
alerts).

The actual mechanism is an HTTP GET (so wget does the job nicely),
with our reference information, to our SMS provider. I understand the
API also results in a confirmation in some situations, but I've not
incorporated that as it currently is tied into the customers systems.

I don't know off the top of my head who the SMS companies are, but
could perhaps find out for you if you're interested. I'm in the UK,
but I think they have an international presence.

In years gone by (when I was using BB) I found some 'free' SMS
companies, but that was about as good as a chocolate fire guard.

I might be able to tidy up the script and push it out for others to
use in due course. Let me know if there's any interest, although it's
nothing particular fancy.

r.

--
Richard Leyton - richard (at) leyton.org
http://www.leyton.org




On 22 Sep 2006, at 12:30, Jones, Jason ((Altrincham)) wrote:

Hi all,

Anyone had any success with sending out SMS alerts from hobbit? If so
could you let me know what methods you used and whether we need to
purchase any software to do this? Reverse charge is acceptable

Thanks,
Jason.

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