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Re: [hobbit] Admin - ackknowledge alert page
- To: hobbit (at) hswn.dk
- Subject: Re: [hobbit] Admin - ackknowledge alert page
- From: Mike Shackelford <m_shackelford (at) yahoo.com>
- Date: Thu, 14 Sep 2006 05:53:26 -0700 (PDT)
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Henrik,
Thanks very much, the problem was indeed the --no-ping outside the quotes.
-mike
Henrik Stoerner <henrik (at) hswn.dk> wrote: On Wed, Sep 13, 2006 at 04:07:49PM -0700, Mike Shackelford wrote:
> I have some test systems all which have generated some alerts to
> me via email. I guess I was expecting these systems to also show
> up under the Administration - Acknowledge Alerts link, but all I
> see is a page which you put in the Estimated time to resolve, short
> cause of problem, and acknowledgement code. Is this what i'm supposed to see?
It depends on whether you're using the original ack-system where you
need the acknowledgment pin-code from an alert to acknowledge a problem,
or if you're using the new (in 4.2) pin-free ack-system. You probably
want the latter, so check your ~hobbit/server/etc/hobbitcgi.cfg file:
There should be a line with
CGI_ACK_OPTS="--env=/usr/lib/hobbit/server/etc/hobbitserver.cfg --no-pin"
(The path to hobbitserver.cfg may be different on your system).
The "--no-pin" is essential. Note that some of the pre-4.2 releases had
this outside the double-quotes, which does not work.
> Also, if I do acknowledge an alert, how does that manifest itself
> in the web page or in continued REPEAT alarms...?
On the webpage, ack'ed alerts show up with a check-mark instead of a
dot. Alerts stop being sent when you acknowledge a status.
Regards,
Henrik
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