RE: [hobbit] ack'ing with --no-pin

["Brodie, Kent" <brodie (at) mcw.edu>]

OK, that's how I thought it worked.      One cool thing we ought to
think about-  email-based acks?    Could that be possible?  The hobbit
server would have to be smtp-aware, and would have to forward
hobbit-addressed emails to a script.    

 

I'm thinking along the lines that I have an alphanumeric pager with
respond/send capability.

 

Just dreamin'....   

 

---------------------------------------------------------

Kent C. Brodie - brodie (at) phys.mcw.edu

Department of Physiology

Medical College of Wisconsin

(414) 456-8590

________________________________

From: Jerry Yu [mailto:jjj863 (at) gmail.com] 
Sent: Friday, August 04, 2006 10:31 AM
To: hobbit (at) hswn.dk
Subject: Re: [hobbit] ack'ing with --no-pin

 

I'll take a stab.

From the bb.html page you can access the administration->acknowlege
event page. The access is restricted by htaccess, so create your
htpasswd secrete file first. Therein, you can ack an event, specify how
long the alert should be ignored, and why.  The color of the check would
change to a yellow check mark. click on it will say the information you
entered when acknolwged (who/how long/why). So your teamates can go back
to their picnic, assured that Mr. Smart is working on it.

As for the no-pin option discussed in the thread, it affects how you
pick an event to ack
* with no-pin in effect, you get a list of event to pick
* w/o no-pin in effect,  you enter a PIN number embeded in the SUBJECT
of the email alerts.



On 8/4/06, Brodie, Kent <brodie (at) mcw.edu> wrote:

Can someone briefly explain how ACK-ing works?     

 

--------------------------------------------------------- 

Kent C. Brodie - brodie (at) phys.mcw.edu

Department of Physiology

Medical College of Wisconsin

(414) 456-8590

________________________________

From: Jerry Yu [mailto:jjj863 (at) gmail.com] 
Sent: Friday, August 04, 2006 9:28 AM


To: hobbit (at) hswn.dk
Subject: Re: [hobbit] ack'ing with --no-pin

 

Question, Craig, where do you use this '--no-pin' to enable ack w/o PIN
# from email ? I am using 4.2-RC-20060712 w/o patch on CentOS4/RHL9.

On 8/4/06, Whilding, Craig <Craig_Whilding (at) mentor.com > wrote:

Like the new ack'ing system, works well for some of the IT team who
don't keep the email with the ack code. 

 

One thing I want to query is about the ack's in last 240 minutes section
on the bb2 page. Should the acks still appear in this section? Currently
they don't.

 

Thanks,

 

Craig Whilding

IT Systems Administrator
Edward Court 
Altrincham Business Park 
Altrincham 
WA14 5GL 
Tel: + 44 (0)161 926 1643
email: craig_whilding (at) mentor.com 
www.mentor.com