Re: [hobbit] TIME alert problems (still)

[henrik (at) hswn.dk (Henrik Stoerner)]

Hi Mike,

On Mon, Jun 19, 2006 at 11:55:53AM +0100, Mike Rowell wrote:

> So what you're saying is that when you have a TIME blackout window for a
> service, even if the last rule for that service has STOP after it, the
> alerts continue until it finds a rule it can send with?

Yes.

> That if it is what you are saying is not something I would be expecting.

OK, let me try and explain why that is. From your other email I gather
your alert configuration (lines 134-139) is like this:

HOST=*
    MAIL=sysalert SERVICE=aq FORMAT=PLAIN REPEAT=1h COLOR=yellow
    MAIL=support SERVICE=aq COLOR=RED FORMAT=SMS DURATION>5 REPEAT=1h TIME=W:0900:1700 STOP
    MAIL=systems (at) some.domain COLOR=red,yellow REPEAT=1h FORMAT=PLAIN
    MAIL=support-rightmove (at) some.domain COLOR=RED FORMAT=SMS DURATION>5 REPEAT=1h

The STOP keyword means (from the man-page):
       "STOP Stop looking for more recipients after this one matches."
So STOP only applies for rules that are positively matched (ie. they did
result in an alert being sent).

If STOP meant "after seeing this rule, whether it matched or not, stop 
looking for any more recipients" - then your two last lines (the "catch-all"
rules) would never trigger because there's a STOP rule in front of them.
And that is not what you would expect either.

I *think* that what you want is to have "sysalert" and "support" alerted 
on weekdays, and the "systems (at) ..." and "support-rightmove (at) ..." alerted 
outside this time window. May I suggest

TIME=W:0900:1700 SERVICE=aq
    MAIL=sysalert COLOR=yellow FORMAT=PLAIN REPEAT=1h
    MAIL=support  COLOR=red    FORMAT=SMS DURATION>5 REPEAT=1h

EXTIME=W:0900:1700
    MAIL=systems (at) some.domain COLOR=red,yellow REPEAT=1h FORMAT=PLAIN
    MAIL=support-rightmove (at) some.domain COLOR=red FORMAT=SMS DURATION>5 REPEAT=1h


Regards,
Henrik