[Xymon] Summary for remotes in 4.3.19 not working

[J.C. Cleaver]

On Mon, April 6, 2015 6:53 am, john.r.rothlisberger at accenture.com wrote:
> Is there anyone else having trouble with the summary function in 4.3.19?
>
> From my remote server I am getting the following errors in display.log:
> 2015-04-06 14:40:15.860975 Whoops ! Failed to send message (Connection
> failed)
> 2015-04-06 14:40:15.861020 ->  Could not connect to Xymon
> daemon at N.N.N.N:1984 (Connection refused)
> 2015-04-06 14:40:15.861026 ->  Recipient 'N.N.N.N', timeout 15
> 2015-04-06 14:40:15.861032 ->  1st line: 'summary
> summary.Remotes.MyRemoteSite red https://my.url.com/MyRemoteSite/ Mon Apr
> 6 14:40:15 2015'
>
> My hosts.cfg file looks like:
> summary Remotes.MyRemoteSite 63.240.185.103
> https://my.url.com/MyRemoteSite/
>
> I have 4 servers that I just upgraded to 4.3.19 and all were a mix from
> 4.3.18 to 4.3.0 and all worked fine prior to the upgrade.
>
> I am able to telnet to N.N.N.N:1984 from my remote sites.  I do not have
> any firewalls running on my main server.
>
> Ideas?


Hmm. I'm not aware of anything that would have changed in this regard,
especially in a way that would have looked like a communications issue.

Can you verify with a 'ping' and 'dummy' message that normal connectivity
from those boxes work normally?

If so, can you run xymongen with --debug enabled? There should be an
init_sum section and a segment near the end showing it being sent off.


Regards,

-jc