[Xymon] blank recovered sms alerts on mail

deepak deore deepakdeore2004 at gmail.com
Sat May 25 12:46:06 CEST 2013


FORMAT=PLAIN is working, I am receiving the recovered messages on my
mobile. But that message is way long since it is not in sms format.

could you tell where should i look?


On Thu, May 23, 2013 at 3:11 PM, deepak deore <deepakdeore2004 at gmail.com>wrote:

> Server OS is Ubuntu 12.04.2 LTS
> $ dpkg -S /usr/bin/mail
> dpkg-query: no path found matching pattern /usr/bin/mail.
>
> This is a symlink so dpkg -S not showing the result. So checked the actual
> file which shows that mailutils owns this file. And MTA I am using is
> postfix.
>
> $ ls -l /usr/bin/mail
> lrwxrwxrwx 1 root root 22 Jan 13 09:39 /usr/bin/mail ->
> /etc/alternatives/mail
> $ ls -l /etc/alternatives/mail
> lrwxrwxrwx 1 root root 23 Jan 13 09:39 /etc/alternatives/mail ->
> /usr/bin/mail.mailutils
> $ dpkg -S /usr/bin/mail.mailutils
> mailutils: /usr/bin/mail.mailutils
>
> I am getting the RECOVERED mails properly but the SMS alerts on mobiles
> are blank which are in FORMAT=sms. I havent tried FORMAT=PLAIN, will give a
> try.
>
>
>
> On Thu, May 23, 2013 at 1:19 PM, Jeremy Laidman <jlaidman at rebel-it.com.au>wrote:
>
>> What's the OS that Xymon is running on?
>>
>> What mail system runs on the Xymon server?
>>
>> Xymon will probably execute the binary /usr/bin/mail.  What is
>> /usr/bin/mail?  Is it mailx or mutt or something else?  On
>> RedHat/Fedora/Centos/SUSE you can type "rpm -qi -f /usr/bin/mail" to find
>> out.  On Debian-based systems, try "dpkg -S /usr/bin/mail" to get the
>> package name, and "dpkg -s <pkgname>" to get the details.  From the error
>> message you gave, I suspect it is mailx.
>>
>> Have you tried with FORMAT=PLAIN?
>>
>> You could try setting MAIL and MAILC to use nail or mutt rather than
>> mailx, if you have them installed, something like this:
>>
>> MAILC="/usr/bin/nail"
>>
>> Some folks have had problems with mailx not liking carriage-return
>> characters.  Using nail should fix this, but this might also work:
>>
>> MAILC="/usr/bin/tr -d '\\015' | mail"
>>
>> J
>>
>>
>> On 23 May 2013 16:46, deepak deore <deepakdeore2004 at gmail.com> wrote:
>>
>>> Yes, all 3 recipients have the same problem.
>>> alert.log has "Null message body; hope that's ok" message.
>>> I am using win7 with outlook 2010, MTA is amazon SES.
>>>
>>>
>>> On Thu, May 23, 2013 at 5:26 AM, Jeremy Laidman <
>>> jlaidman at rebel-it.com.au> wrote:
>>>
>>>> On 21 May 2013 22:06, deepak deore <deepakdeore2004 at gmail.com> wrote:
>>>>
>>>>> HOST=$PRD SERVICE=* EXSERVICE=disk
>>>>>         MAIL $ADMIN color=red,yellow REPEAT=20 RECOVERED NOTICE
>>>>> format=sms
>>>>>         MAIL $MANAGER color=red,yellow DURATION>20 REPEAT=20 RECOVERED
>>>>> NOTICE format=sms
>>>>>         MAIL mail at example.com color=red,yellow REPEAT=60 RECOVERED
>>>>> NOTICE
>>>>>
>>>>
>>>> Are all 3 recipients having the same problem?
>>>>
>>>> Are there any interesting messages in the alert.log file?
>>>>
>>>> What OS are you using, and what mail client and MTA?
>>>>
>>>> J
>>>>
>>>>
>>>
>>
>
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