[hobbit] Old acknowledgements

Jon Boede jon at shadowsoft.com
Thu Oct 9 16:58:42 CEST 2008


I'd like to see syntax in the hobbit-alerts.cfg that lets me do 
something (e.g. run a script, send an email, etc.) when someone:

1. Acknowledges an alert
2. Disables a test

Thanks,
Jon

Everett, Vernon wrote:
> Hi all
>  
> Is there a way to see old acknowledgements?
>  
> Example:
> A disk fails on a raid array. Raid test goes red.
> Admin1 acknowledges alert - logs call with disk vendor - vendor says 
> replacemnt arriving in 10 hours.
> Admin1 updates alert with vendor Call number, sets alert ot 24 hours.
> 24 hours go by, disk not replaced yet, alert back to red, 
> acknowledgemnt is gone.
> Admin2 needs to know what Admin1 did.
>  
> Is there a way to see the info typed into the acknowledgement once 
> they have expired?
>  
> Regards
>      Vernon
>  
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