hobbit not sending on email alerts

[Paul Ehrenreich]

Small update.

I modified our monitoring script to cause an alert to go off and we
did get the email notifications from hobbit as expected.

Thanks again for the help!


On 11/8/07, Paul Ehrenreich <paulehr at gmail.com> wrote:
> Mail is being sent out fine, As stated in my first email I am able to
> send mail just using the mailx command from the command line. This is
> just more my misunderstanding on what exactly the hobbitd_alert --test
> is doing.
>
> -Paul
>
>
> On Nov 7, 2007 9:52 PM, Josh Luthman <josh at imaginenetworksllc.com> wrote:
> > Those telnet commands is the equivalent of you opening up
> > Outlook/Thunderbird and writing a message, then clicking send/receive.
> The
> > message was stored in queue and now sendmail is trying to get it out to
> its
> > destination.  Try looking at your mail logs and seeing if it is having
> some
> > sort of problems.
> >
> > Since the message did not go through when you issued those telnet
> commands,
> > you need to fix your mail server before trying alerts!
> >
> > Josh
> >
> >
> >
> > On 11/7/07, Paul Ehrenreich <paulehr at gmail.com> wrote:
> > >
> > >
> > >
> > > Ooo ok, I thought the test actually would trigger the email to go out.
> > > If that is the case then I'll force a failure and see if the email
> > > gets generated.
> > >
> > > Thanks for the help!
> > >
> > >
> > >
> > > On 11/7/07, Gary Baluha < gumby3203 at gmail.com> wrote:
> > > > On 11/7/07, Paul Ehrenreich <paulehr at gmail.com> wrote:
> > > > >
> > > > > Hi everyone,
> > > > >
> > > > > Long time listener, first time caller (or maybe second time ;) ). I
> > seem
> > > > > to be having a weird issue with hobbit not sending out email alerts.
> I
> > > > have
> > > > > the following rules set up (emails changed to protect the innocent).
> I
> > did
> > > > > have macros setup for this and I thought it was part of the problem,
> > but
> > > > it
> > > > > was not.
> > > > >
> > > > > PAGE=oracle
> > > > >         MAIL email1 at test.com   SERVICE=conn,oracle,disk COLOR=red
> > > > > REPEAT=15m RECOVERED
> > > > >         MAIL email2 at test.com SERVICE=conn,oracle,disk COLOR=red
> > REPEAT=15m
> > > > > RECOVERED
> > > >
> > > >
> > > > Looks okay.  This won't fix the problem, but you can shorten the
> > individual
> > > > MAIL lines by removing "RECOVERED" and adding it to the end of
> > > > "PAGE=oracle".  Same with "SERVICE" and "COLOR"
> > > >
> > > > "REPEAT=15m" will have to be on each MAIL line.
> > > >
> > > > You can also do "MAIL email1 at test.com,email2 at test.com ".
> > > >
> > > > So in the end, you get:
> > > > PAGE=oracle SERVICE=conn,oracle,disk RECOVERED
> > > >      MAIL email1 at test.com,email2 at test.com REPEAT=15m
> > > >
> > > >  I sent out a test alert using bbcmd hobbitd_alerts --test
> atgtier2app1
> > > > > oracle which is a host on  my oracle page  and it shows that the
> rules
> > > > match
> > > > > and that it sends on the emails
> > > > >
> > > > > 2007-11-07 15:42:52 Using default environment file
> > > > > /usr/lib/hobbit/server/etc/hobbitserver.cfg
> > > > > 00030883 2007-11-07 15:42:52 send_alert atgtier2app1:oracle state
> > Paging
> > > > > 00030883 2007-11-07 15:42:52 Matching host:service:page
> > > > > 'atgtier2app1:oracle:oracle' against rule line 131
> > > > > 00030883 2007-11-07 15:42:52 *** Match with 'PAGE=oracle' ***
> > > > > 00030883 2007-11-07 15:42:52 Matching host:service:page
> > > > > 'atgtier2app1:oracle:oracle' against rule line 132
> > > > > 00030883 2007-11-07 15:42:52 *** Match with 'MAIL email1 at test.com
> > > > > SERVICE=conn,oracle,disk COLOR=red REPEAT=15m RECOVERED' ***
> > > > > 00030883 2007-11-07 15:42:52 Mail alert with command 'mailx -s
> "Hobbit
> > > > > [12345] atgtier2app1:oracle CRITICAL (RED)" email1 at test.com'
> > > > > 00030883 2007-11-07 15:42:52 Matching host:service:page
> > > > > 'atgtier2app1:oracle:oracle' against rule line 133
> > > > > 00030883 2007-11-07 15:42:52 *** Match with 'MAIL
> > > > email2 at test.comSERVICE=conn,oracle,disk COLOR=red REPEAT=15m
> RECOVERED'
> > ***
> > > > > 00030883 2007-11-07 15:42:52 Mail alert with command 'mailx -s
> "Hobbit
> > > > > [12345] atgtier2app1:oracle CRITICAL (RED)" email2 at test.com'
> > > > >
> > > > >
> > > > > I verified that my server can send mail out by sending a test
> message
> > > > > using mailx to myself and I did receive it. I even took my
> > troubleshooting
> > > > a
> > > > > step further and ran tcpdump on the network interface looking for
> > anything
> > > > > going to the remote mail server and saw SMTP traffic when i sent my
> > test
> > > > > message, but not my hobbitd_alert --test message. At this point I am
> > > > > scratching my head. Is there is anything in hobbit to debug why
> > messages
> > > > are
> > > > > not being sent out? I tried looking at some of the hobbit and
> postfix
> > > > logs,
> > > > > but nothing really indicated any problems.
> > > >
> > > >
> > > > "hobbitd_alert --test" won't actually execute the alert rules.  It
> will
> > just
> > > > run through all of the alert rules and show you what matches and
> > doesn't.
> > > >
> > > > Check the notifications.log file in your Hobbit log directory.  If
> > Hobbit is
> > > > doing what it should, you will see messages that say emails were sent
> > out.
> > > > If you see this and you aren't getting the emails, then it wouldn't be
> a
> > > > problem with Hobbit that is causing it, and the problem is probably
> > > > somewhere else.
> > > >
> > > >
> > > > The hobbit server is running Linux (ubuntu 7.04 server) and hobbit
> 4.2.0
> > > > >
> > > > > Thanks for the help!
> > > > >
> > > > > -Paul
> > > > >
> > > > >
> > > > >
> > > > >
> > > >
> > >
> > > To unsubscribe from the hobbit list, send an e-mail to
> > > hobbit-unsubscribe at hswn.dk
> > >
> > >
> > >
> >
> >
> >
> >
> > --
> > Josh Luthman
> > Office: 937-552-2340
> > Direct: 937-552-2343
> > 1100 Wayne St
> > Suite 1337
> > Troy, OH 45373
> >
> > Those who don't understand UNIX are condemned to reinvent it, poorly.
> > --- Henry Spencer
>